Privacy Policy
1. Introduction
The purpose of this Privacy Policy is to explain how Tistto LTDA, registered with the CNPJ under number 55.750.535/0001-71, headquartered in the city of São Paulo, State of São Paulo, collects, uses and protects your personal information when you use our website (www.tistto.com.br) and use any of our services.
2. Information collected
We collect different types of information to provide and improve our services. The information can be categorized as follows:
Personal Information: We collect personal data that you provide to us directly, such as your name, e-mail address and other contact information. This data is necessary to provide our services and respond to your requests.
Browsing Data: We collect information about your interaction with our website, such as IP address, browser type, pages visited and length of visit. This data helps to improve the functionality and user experience on our site.
Social media data: We collect public mentions of our clients on social media for analysis and mapping of accounts. This information is publicly accessible and used for the purposes for which it was collected.
3. Use of information
The information collected is used for the following purposes:
3.1 Provision and Improvement of Services: To provide and improve our services, including personalizing the user experience.
3.2 Monitoring and Analysis: To monitor and analyze the use of the website and services in order to improve our offer and the user experience.
3.3 Customer Support: To answer queries and provide efficient customer support.
3.4 Compliance with Legal Obligations: To meet applicable legal and regulatory obligations, including responding to legal requests.
4. Information sharing
We may share your information with:
4.1 Service Providers: Companies and professionals who provide services for us and assist in the operation of the website and services, under confidentiality and data protection agreements.
4.2. Legal Obligations: When necessary to comply with legal, regulatory obligations or to meet legal and governmental requests.
5. Security
We take appropriate technical and administrative measures to protect your personal information from unauthorized access, alteration, disclosure or destruction. However, it is important to note that no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of the information transmitted.
6. Your Rights
According to the LGPD, you have the following rights in relation to your personal information:
6.1 Access: Request confirmation of the existence of processing and access to your personal data.
6.2 Correction: Request the correction of incomplete, inaccurate or outdated data.
6.3 Deletion: Request the deletion of personal data that is no longer necessary for the purposes for which it was collected.
6.4 Portability: Request the portability of personal data to another service or product provider, upon express request.
6.5 Withdrawal of Consent: Withdraw consent to data processing at any time when processing is based on consent.
To exercise these rights, please contact us at contato@tistto.com.br.
7. Cookies
Our website uses cookies to improve your experience.
Cookies are small text files stored on your device. You can set your browser to refuse cookies or alert you when cookies are being sent. However, refusing cookies may affect the functionality of the website.
8. Changes to the Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on the website and will take effect immediately upon posting. We recommend that you review this Policy periodically to be aware of any modifications.
9. Contact
If you have any questions or concerns about this Privacy Policy, please contact us at contato@tistto.com.br.